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Cancellation &  Privacy Policy

At Lune Aesthetics, we have a 48 hour cancellation policy. Bookings cancelled 48 hours prior to the
scheduled appointment are fully refundable or can be rescheduled at no extra cost. Your booking
deposit will be retained if the booking is cancelled or rescheduled within 48 hours of the scheduled
appointment time. This policy applies regardless of any reason offered for the cancellation or
rescheduling including covid.

Clients arriving more than 10 minutes late may be asked to reschedule and will be charged as per
the cancellation policy. If a client fails to attend an appointment without any notice provided, we
reserve the right to charge the full value of the missed appointment to any card you hold on file at
Lune Aesthetics in accordance with the above policy.

Client privacy is extremely important to us and treatments are carried out on a one to one basis. To
maintain this policy, we ask that you arrive on time and stay for your allocated time only to ensure
no cross over of clients. Thank you in advance.

We look forward to meeting you in clinic and starting your skin journey with us.

Lune Team.

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